Introduction
Welcome to Visiting Angels Senior Home Care (“Company,” “we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our messaging services. Please review this policy carefully. If you do not agree with the terms of this policy, please do not use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

This information is typically provided when you:

• Fill out forms on our website

• Sign up for communications

• Contact us directly

Automatically Collected Information
When you interact with our services, we may automatically collect certain information, including:

• IP address

• Browser type

• Device type and operating system

• Access times

• Usage data and interaction details

How We Use Your Information
We use the information we collect to:

• Provide, operate, and maintain our services

• Communicate with you, including sending service-related messages

• Respond to inquiries and provide customer support

• Improve our website, services, and user experience

• Monitor usage trends and prevent fraudulent or unauthorized activity

• Comply with legal and regulatory requirements

Disclosure of Your Information
We may share your information in the following situations:
Legal Requirements
We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations

• Protect and defend our rights or property

• Prevent fraud or illegal activity

• Ensure the safety of users or others

Service Providers
We may share your information with trusted third-party service providers who perform services on our behalf, such as:

• Communication and messaging delivery

• Data analysis

• Website hosting and support

These providers are only given access to the information necessary to perform their functions and are required to protect your data.
Security of Your Information
We implement appropriate administrative, technical, and physical safeguards to protect your personal information.
However, no system is completely secure, and we cannot guarantee the absolute security of your information. Any transmission of data is at your own risk.
Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that such information has been collected without verified parental consent, we will promptly delete it.
Do-Not-Track Signals
Some web browsers offer a “Do-Not-Track” (DNT) feature that signals your preference not to be tracked online.
At this time, there is no universally accepted standard for responding to DNT signals, and we do not currently respond to them.
Your Choices and Rights
Access and Updates
You may review, update, or request changes to your personal information by contacting us using the information provided below.
Account Deletion
If you request to terminate your relationship with us, we will delete or deactivate your personal information from our active systems.
We may retain certain information as necessary to:

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements